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Mannequ.io Terms of Service

Last updated: 05/07/2026

These Terms of Service (hereinafter referred to as "these Terms") constitute a legally binding agreement between you (hereinafter referred to as "User" or "You") and Mannequ.io (hereinafter referred to as "the Company", "We", or "Our"). These Terms govern your access to and use of our website (www.mannequ.io) and the artificial intelligence (AI)-based clothing and fashion product image generation platform and related services we provide (collectively, "the Service" or "the Platform").

Before accessing or using the Service, please read these Terms carefully. By registering an account, clicking "Agree", or actually using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. If you do not agree to any part of these Terms, please do not use the Service.

1. Service Description and Platform Use

1.1. Platform Functions

Mannequ.io provides a cloud-based Software-as-a-Service (SaaS) photo generation platform that allows users to create fashion product photos using AI-generated virtual models. The Platform and all images generated through the Platform ("Licensed Photos") are for your own fashion business use only and must comply with the provisions of these Terms.

1.2. License and Restrictions

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Platform. The Service is intended for use only by individuals or entities with legal capacity to enter into contracts. You may not distribute, rent, or transfer the Service to third parties. You do not acquire the source code of the Service. Unless otherwise agreed or required by mandatory law, you are not entitled to modify, reverse engineer, decompile, disassemble, or otherwise attempt to interpret the object code or source code of the Service. Reproduction beyond what is necessary to access and use the Service is not permitted.

1.3. Modification and Interruption of Service

We reserve the right to modify, update, or suspend any function, content, or service of the Platform at any time without prior notice and without incurring any liability. We may also periodically introduce Beta features ("Pre-release Services"), which may contain defects and are provided "As-Is" without any express or implied warranties. For Pre-release Services, the total cumulative liability of the Company, its affiliates, or third-party service providers shall not exceed US$50.

2. Account Registration and Security

2.1. Account Creation

To use the Service, you must register and create an account ("Account"). You agree to provide accurate, complete, and up-to-date information during registration. The Company reserves the right to refuse user registration or prevent user access to the Platform, at its sole discretion.

2.2. Account Responsibility

You are solely responsible for maintaining the confidentiality of your Account and password and for all activities that occur under your Account. You must immediately notify us if you discover any unauthorized use of your Account or security breaches. The Company is not responsible for any losses incurred due to unauthorized use of your Account by others.

3. User Content and Data

3.1. User Data Authorization

When using the Platform, you may upload, submit, or transmit images, designs, documents, or other content ("User Data"). You retain all rights to your User Data. However, you grant us and our sub-processors an irrevocable, perpetual, worldwide, royalty-free, non-exclusive license to access, use, process, store, distribute, and display your User Data solely for the purpose of providing, maintaining, marketing, and improving the Service, and for resolving technical and security issues.

3.2. User Warranties

You represent and warrant that: (i) you possess all necessary rights, licenses, and consents for the User Data uploaded, and that granting the Company the aforementioned rights and licenses will not infringe any third party's intellectual property rights, privacy rights, publicity rights, trademarks, or other contractual, intellectual property, or proprietary rights; (ii) your User Data and our use thereof do not violate any applicable laws, including laws related to data privacy or data transmission and export; (iii) you will not transmit sensitive data requiring special legislative protection and special processing (such as protected health information or credit card, debit card, or other payment card data) to the Platform.

3.3. Prohibited Content

You agree not to upload, generate, or distribute any content that:

  • Infringes, violates, abuses, or otherwise interferes with any third party's copyrights, patents, trademarks, trade secrets, or other rights;
  • Defames, abuses, harasses, threatens, is racist, or constitutes an invasion of another's privacy, or is otherwise offensive, violent, vulgar, obscene, pornographic, contains nudity, clothing content that includes bikinis, or is excessively revealing or sexually suggestive in nature, or otherwise harms or can reasonably be expected to harm any individual or entity;
  • Is illegal or encourages or promotes illegal activities;
  • Posts or transmits communications or solicitations designed to obtain third-party passwords, accounts, or private information;
  • Contains viruses, Trojan horses, worms, or any other computer programs designed to interrupt, destroy, or limit the functionality of the Platform or any system, computer software, hardware, or telecommunications equipment;
  • Creates a false identity or impersonates another person;
  • "Stalks" or otherwise harasses others, or is antisocial, disruptive, or destructive, including "incitement," "spamming," "flooding," and "phishing" as commonly understood and used on the internet;
  • Violates any applicable local, state, national, or international law or regulation; or
  • Contains any personal information of others, including but not limited to their name, address, email address, or phone number, unless you have obtained permission from such individuals.

You are solely responsible for the content you upload and for your actions in using AI-generated content. We reserve the right to review, filter, and delete any content that violates these Terms.

3.4. Responsibility

Except for the data protection obligations expressly stipulated in Article 3 of these Terms, the Company assumes no responsibility for User Data or User Content, and you shall bear full responsibility for User Data and User Content and the consequences of their use, disclosure, storage, or transmission. Although the Company is not obligated to monitor or review User Data or User Content, the Company reserves the right, at its sole discretion, to review, audit, and/or delete User Data or User Content to ensure compliance with these Terms, security guidelines, and applicable laws.

4. Intellectual Property Rights and Licensed Photos

4.1. Company Intellectual Property Rights

All rights, title, and interest in the Platform, website, designs, code, algorithms, trademarks, and all related technologies (excluding your User Data) are owned by Mannequ.io or its licensors. You may not copy, modify, reverse engineer, decompile, or create derivative works of the Platform without our express written consent.

4.2. Right to Use Licensed Photos

For photos generated by you through the Platform ("Licensed Photos"), we grant you a worldwide, non-exclusive, limited license to display and use such photos in your own fashion business. This license is valid for two years from the date of generation, or until the termination of these Terms (i.e., the user no longer has an active subscription), whichever is later.

4.3. Prohibited Uses

You and your users shall not, and shall not permit or assist others to:

  • Use the Platform for any purpose other than as expressly provided in these Terms;
  • Copy, modify, alter, translate, emulate, create derivative works based on the Platform, or reproduce the Platform;
  • Give, publish, sell, distribute, transfer, pledge, or assign (by any means), sublicense, lease, or otherwise share the rights granted to third parties under these Terms, including but not limited to affiliates of customers, or use the Platform in any service bureau arrangement;
  • Reverse engineer, decompile, decrypt, modify, or disassemble the Platform or any part thereof, or extract the source code from the object code of the Platform, or access or use the Platform to create or assist in creating a competing product or service or for benchmarking purposes;
  • Circumvent any measures the Company may use to prevent or restrict access to the Platform, and/or take any action designed to circumvent or disable any security features or measures of the Platform;
  • Access the Platform or the Company's systems by any means other than through the interface provided by the Company, or by automated means (including through crawling, scraping, caching, or otherwise);
  • Use the Platform in any unlawful manner or in any manner not authorized by these Terms;
  • Take any action that imposes or may impose an unreasonable or disproportionately large load on the infrastructure of the Company (or its service providers) (as determined by the Company in its sole discretion);
  • Interfere or attempt to interfere with the integrity or proper working of the Platform;
  • Remove, deface, obscure, or alter any identification, attribution, or copyright notices, trademarks, or other proprietary rights of the Company or any third party that have been affixed to or provided as part of the Platform;
  • Provide access to the Platform or Licensed Photos to any unauthorized third party; or
  • Use the Platform to send unsolicited or unauthorized communications or for any harmful or inappropriate purpose.

You shall be solely responsible for any losses, damages, liabilities, and expenses incurred by the Company or third parties due to your or any of your users' or third parties' unauthorized use of the Platform.

4.4. Characteristics of AI-Generated Content

You acknowledge and agree that the Platform utilizes artificial intelligence to generate content. While we have made efforts to ensure the quality and reliability of the Platform, there may still be limitations, inaccuracies, or biases beyond the Company's reasonable control. The generated Licensed Photos may not be unique, and the Platform may generate similar photos for other users. The Company makes no warranties regarding the accuracy or applicability of the generated results.

4.5. Feedback

You may provide the Company with suggestions, comments, or other feedback regarding the Platform ("Feedback"), and such Feedback shall become the exclusive property of the Company, without restriction. The Company may use any Feedback at its sole discretion, without regard to your or any third party's rights, and without any obligation to you. You expressly and irrevocably waive any and all claims related to Feedback. You shall not provide the Company with any Feedback that infringes the rights of any third party.

5. Subscriptions, Fees, and Payments

5.1. Subscription Fees

The Service is provided on a subscription basis. You agree to pay all applicable fees ("Fees") specified in your chosen subscription plan. Unless otherwise stated, all Fees are denominated in United States Dollars (USD). We reserve the right to adjust Fees at any time, but Fee changes will take effect in the next billing cycle after the end of your current subscription period.

5.2. Automatic Renewal

To ensure uninterrupted service, your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription before the end of the current subscription period. Upon any automatic renewal of a subscription, unless the customer has an annual subscription, any unused credits for generated Licensed Photos from the expiring subscription period will be forfeited and will not carry over to the renewed subscription.

5.3. Payment Terms

The Fees specified in the order are final. You shall pay each invoice in accordance with the payment terms specified in the order. Unless otherwise specified in the order, Fees shall be paid in full in advance for the applicable subscription period upon receipt of the invoice. All Fees are non-cancellable and non-refundable, unless otherwise required by mandatory law. Overdue payments may accrue compound interest from the due date until paid in full, at the lower of: (i) one and a half percent (1.5%) per month, or (ii) the maximum rate permitted by law. The foregoing shall not derogate from any other rights or remedies the Company may have. You shall be responsible for all reasonable expenses (including reasonable attorneys' fees) incurred by the Company in collecting any amounts. The Platform will only be available for your use during the applicable subscription period upon receipt of the Fees and any other amounts due to the Company.

5.4. Refund Policy

This refund policy applies to all subscription plans and related paid services. If you have not used any services after purchase (i.e., no product images have been generated), you may request a full refund within 3 days of the purchase date. This clause does not apply if more than 3 days have passed or if services have been used.

If you request to terminate your account for a reasonable cause before your subscription expires, we will refund the unused portion of the payment on a pro-rata basis. Since generated product images are irreversible digital services, no refunds will be issued for them.

For example: If you purchased a plan that allows for the generation of 30 product images and have used the service to generate 20 images, upon termination of your account for a reasonable cause, we will refund the fees for the remaining 10 images.

All refund requests must be submitted through the official Mannequ.io customer service channel (support@Mannequ.io) and may require supporting documentation (e.g., explanation of reasonable cause). We reserve the right to make the final review and decision to ensure fair processing.

The refund amount will be calculated proportionally based on unused credit and returned via the original payment method (processing time depends on the payment platform, up to 14 business days).

Any disputes regarding reasonable cause under this policy will be subject to Mannequ.io's final interpretation and governed by applicable law.

6. Disclaimers and Limitation of Liability

6.1. Disclaimers

You expressly acknowledge and agree that:

  • Access to and use of the Platform or Licensed Photos is at your sole risk;
  • The entire risk as to satisfactory quality, performance, accuracy, and results is solely with you;
  • The output generated by the Platform, including but not limited to Licensed Photos, may be random and should be evaluated for accuracy based on your use case, including through human review of such output; and
  • Due to the nature of the Platform, Licensed Photos may not be unique, and the Platform may generate similar photos for other customers or users.

Except as expressly provided in these Terms, the Platform (including but not limited to Licensed Photos) is provided "As-Is" without warranties, guarantees, or representations of any kind, whether express or implied, statutory, common law, or otherwise. The Company does not warrant that the Service will be uninterrupted, error-free, or that the generated results will be accurate. You acknowledge that AI may make errors, and the Company assumes no responsibility for any errors or inaccuracies in the generated photos.

6.2. Limitation of Liability

Notwithstanding anything to the contrary in these Terms or elsewhere, and to the maximum extent permitted by applicable law:

In no event shall the Company, its shareholders, directors, officers, affiliates, agents, members, or employees be liable under any contract, negligence, strict liability, or other legal or equitable theory for any of the following:

  • Special, incidental, punitive, consequential, or indirect damages;
  • Loss of data, information, goodwill, profits, savings, or pure economic loss;
  • Failure of industry-standard security measures and protections; and/or
  • Cost of procuring any substitute goods or services; whether or not the Company, its affiliates, or third-party providers have been advised of the possibility of such damages or whether such damages were reasonably foreseeable; or the theory or basis of liability (such as but not limited to breach of contract or tort).

You expressly agree that the Company is not responsible or liable for any illegal, explicit, or otherwise objectionable conduct by any other party through the Platform, or for any infringement or violation of your rights (including but not limited to privacy rights) by any other party.

The total cumulative liability of the Company for all direct claims, damages, and losses (whether in contract, tort, or otherwise) shall be limited to the fees paid to the Company for the use of the Service within the six months preceding the event giving rise to the claim.

7. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, liabilities, losses, reasonable expenses, or costs (including but not limited to attorneys' fees) arising from or related to:

  • Third-party claims that User Data and any other content provided by you and/or users, or your and/or users' use of the Platform infringes any third party's intellectual property rights or other rights; or
  • Your, a user's, or any third party's misuse of the Platform.

8. Termination

8.1. Termination by You

You may terminate this Agreement at any time by canceling your subscription through your account settings. Cancellation will be effective at the end of the current billing cycle.

8.2. Termination by Us

The Company may, at its sole discretion, immediately terminate or suspend your use and access to the Platform (or any part thereof) without prior notice or liability in any of the following circumstances:

  • If the Company, in its sole judgment, determines that you or any third party are using the Platform in a manner that may constitute a security risk, may cause harm to the Company or any third party, and/or may cause any liability to the Company or any third party;
  • If the Company, in its sole judgment, determines that you or any third party are using the Platform in violation of these Terms or applicable law; or
  • If the Company is unable to collect fees through your approved payment method, or any payment is overdue or may become overdue.

The foregoing rights are in addition to any other rights and remedies the Company may have under these Terms and/or any applicable law.

8.3. Effect of Termination

Unless otherwise expressly provided in these Terms, the termination or expiration of these Terms shall not relieve you of your obligation to pay any fees due. Upon termination or expiration of these Terms, your subscription and all rights granted to you and users will terminate, and you will no longer have access to the Platform, including any Licensed Photos and any User Data. You shall be solely responsible for exporting all available User Data prior to such termination or expiration, and upon termination or expiration, the Company may delete User Data without retaining any copies. Furthermore, you shall delete any Licensed Photos provided by the Company and used by you, and shall, at the Company's option, return or destroy any confidential information of the Company then in your possession, and you shall not make any claims against the Company in connection therewith.

8.4. Survival

All provisions of these Terms which by their nature should survive termination (including, without limitation, confidentiality, ownership and intellectual property, warranty disclaimers, indemnification obligations, and limitations of liability) shall remain in full force and effect after termination for any reason. The termination of these Terms shall not relieve you of any obligations incurred or accrued prior to termination, nor shall it limit any other liability you may have to the Company.

9. Privacy Policy

We highly value your privacy. Your use of the Service is also governed by our Privacy Policy. By using the Service, you agree to our collection, use, and sharing of your information in accordance with the Privacy Policy.

10. Affiliate Program

Participants in the Affiliate Program are strictly prohibited from referring themselves or creating multiple accounts, identities, or payment methods to obtain discounts, commissions, or other rewards. Any referral activity deemed by us, in our sole discretion, to be fraudulent, abusive, or in violation of this policy may result in the cancellation of related rewards, suspension or termination of accounts, and forfeiture of unpaid commissions. We reserve the right to investigate referral activities and take any necessary action to maintain the integrity of the Affiliate Program.

11. General Provisions

11.1. Modification of Terms

We reserve the right to modify or replace these Terms at any time. For material changes, we will notify you through the website or via email. Any such modifications shall be effective immediately upon posting. Your continued use of the Service after any changes become effective constitutes your acceptance of the modified Terms.

11.2. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong, without regard to its conflict of law principles. Both parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong.

11.3. Entire Agreement and Severability

These Terms (and other terms, agreements, and policies referenced herein) constitute the entire agreement between you and the Company regarding your use of the Platform and supersede all prior or contemporaneous understandings regarding such subject matter. If any provision of these Terms is held by a court of competent jurisdiction to be illegal, invalid, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect, and such provision shall be modified only to the extent necessary to make it valid, enforceable, and legal.

11.4. No Waiver

The Company's failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.